People

Sam Cutting

Sam Cutting

Vice President

PhD, University of Texas–Austin

Sam Cutting’s areas of expertise include survey design and implementation, product costing, and operational analysis. He actively manages national data-collection projects for the U.S. Postal Service that require both quantitative and qualitative analyses. In 2006, he testified before the U.S. Postal Regulatory Commission on a national data-collection study of the costs and volumes of undeliverable-as-addressed (UAA) mail. Sam also manages other large projects for the Postal Service. He collaborates with the Postal Service’s Field Budget team on maintaining origin-to-destination workload measures to monitor the financial performance of district offices nationwide. Sam also oversees the production of volumetric measurements of international mail flowing through airports in New York, Chicago, and other major cities. These measurements are published in Postal Service annual reports provided to the U.S. Congress and other organizations. Recently, Sam helped the Postal Service’s Office of Inspector General to develop a whitepaper addressing the strategic impacts of 3D printing technology on the U. S. commercial packages supply chain. That paper highlighted the ubiquitous first- and last-mile postal network as a vital asset to connect emerging 3D printing businesses with their customers.


News & Updates

Christensen Associates Help Modernize the U.S. Postal Service’s International Mail Reporting System

June 23, 2016 - The Postal Regulatory Commission has approved Christensen Associates' modernization of the U.S. Postal Service's measurement and reporting of outbound international mail.


US Postal Service OIG Exploring 3D Printing

August 12, 2014 - The U.S. Postal Service (USPS) Office of Inspector General (OIG) released its white paper on the advancing technology of 3D printing. The USPS OIG contracted with Christensen Associates to assist on this study. Our analysis of commercial package volume data showed that 3D printing could lead to an increase in annual revenue of as much as $485 million due to new package shipments.

The ubiquitous first- and last-mile postal network would be a strong asset for connecting emerging 3D printing businesses with their customers. Additionally, excess space in postal facilities offers tantalizing partnership opportunities for businesses committed to fast, streamlined delivery of 3D-printed goods.


Christensen Associates Finds that $2.5 Billion of U.S. Postal Service Costs Are Tied To Current Service-Standard Levels

January 09, 2011 - Christensen Associates investigated areas of potential cost savings for a hypothetical one-day relaxation of service standards—defined as the number of days from entry of the mail into the postal system until delivery. We identified approximately $2.5 billion in costs for FY 2010 that are partly or wholly related to service standards. However, because of the interrelation of functions, not all of these costs are available as potential cost savings from extending service standards by one day.